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Senior Manager Solutions Engineering



United States · New York, USA · Remote
Posted on Thursday, December 21, 2023

The Solutions team at Asana is a team of Solutions Engineers, Business Value Consultants and Solutions Architects who are collectively responsible for providing strategic and technical expertise in sales pursuits to deliver value-driven solutions to customers. As Sr. Manager, Enterprise Solutions Engineering, you will be responsible for leading a team of Solutions Engineers for the East region. You will lead and inspire a team of experienced Solutions Engineers who play a critical role in helping Asana’s largest customers and prospects understand the value of the platform. You must be a hands-on leader who enjoys getting into the details while also being able to think and act strategically. You will act as a mentor for your team, partnering with them on deal strategy, providing technical coaching, driving demo excellence and identifying opportunities to better operationalize the Solutions Engineering team. You will report into the Head of Solutions AMER and partner with them to shape the overall strategy for the team and the broader Solutions organization. For this remote field role, candidates are preferred to live within Eastern Standard Time.

This role can either be fully remote depending on which US state you live in, or based in our New York City office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.

What you’ll achieve

  • Grow and retain a team of experienced Solutions Engineers through recruitment, coaching and development
  • Leverage your experience working large Enterprise deals to provide hands-on strategy, technical, and demo coaching for your team, directly impacting the success of Asana’s largest accounts
  • Drive Solutions Engineering efficiency by improving processes and workflows for the teamPartner with the Head of Solutions to continue to build the vision for a successful and growing Solutions Engineering team
  • Contribute to the Enterprise playbook for Land/Expand Sales at Asana and the Enterprise product vision and roadmap
  • Partner cross-functionally with many teams across our business including Solutions, Sales, Product, Engineering, Security, Marketing and Customer Success
  • Be a key player in influencing how Asana achieves its revenue goals

About you

  • 10+ years experience in a Solutions/Sales Engineering or Consulting organization (or equivalent client-facing team) in a B2B SaaS environment
  • 5+ years of demonstrated success as a manager for a Solutions/Sales Engineering team at a B2B SaaS company
  • Experience scaling teams during periods of high growth; proven ability to attract, hire, grow and retain experienced Solutions Engineering talent
  • Experience working large Enterprise deals with multiple internal and external stakeholders and experience coaching Solutions Engineers on deal and demo strategy, and triaging problems that require technical expertise
  • Skilled in navigating cross-functional relationships and collaborating to drive buy-in from internal and external senior-level decision makers
  • Results-oriented and data-driven leader with experience using qualitative and quantitative metrics to manage your business and inform decision making
  • Proven ability to proactively identify opportunities to improve areas of the business and a bias towards action to address them
  • Self-starter with demonstrated success dealing with ambiguity in a high growth environment and ability to travel periodically to visit customers as needed

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $196,000 - $265,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.