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Chief Product Officer

Catchafire

Catchafire

Product
Remote
Posted on Saturday, April 29, 2023

About Catchafire

Catchafire is a full service, on-demand solution designed to address the wide-ranging and complex needs of nonprofits by connecting them with talented pro bono professionals. We partner with major funders (read more here) to provide unlimited access to Catchafire to tens of thousands of nonprofits ready to invest in the growth of their organizations and the impact of their service.

Catchafire has delivered over $236M in services to nonprofits, has facilitated over 1.2M hours of volunteering with over 60,000 matches, and we’re tracking to deliver $1B annually in services within 5 years. We have achieved ~40+% year over year revenue growth over the past several years and are poised for accelerated revenue and impact growth by scaling our foundation business.

Our mission is simple: catalyze positive social change by building a stronger nonprofit sector fueled by talent abundance. Here are some ways to get to know us better:

Catchafire is a remote-first workplace. We provide accommodations to help with home office set up. All roles are remote full time (unless stated in job description), with the expectation that the employee is willing and able to travel periodically as deemed necessary and beneficial.

Catchafire is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also welcoming to any reasonable accommodations that can be made for candidates in our hiring process.

Unfortunately, we are unable to provide sponsorship for employment at this time.

About the Role

The Chief Product Officer (CPO) is responsible for the operations, people management and strategic direction of our Platform function - a team of technologists, designers, product managers and data scientists responsible for our core digital product Catchafire.org. The CPO will report to our CEO.

The CPO is focused on developing and executing a vision and roadmap of the company’s products that will expand and deepen our impact and our revenue. This person will facilitate strong collaboration across the Platform functions, other departments at Catchafire, and our customers. The ideal leader is curious, has a customer-first disposition and a strong point-of-view on the future of technology. Importantly, Catchafire’s solutions are multi-faceted, incorporating offline elements alongside online elements, and our CPO will have a vision that encompasses both in order to serve our customers’ needs.

As our CPO leading us into the next evolution of our offering, you will collaborate with the Executive Team to create our product vision and define, prioritize, and communicate short and long-term initiatives. You are responsible for oversight of our product strategy, technology product stack, and roadmap for new and existing products. As an Executive Team member, you will help shape company strategy and priorities for the entire organization.

Responsibilities

  • Set and drive Catchafire’s product and platform vision.
  • Build and lead an agile set of teams to execute that vision.
  • Leverage customer feedback and partner with Executive Leadership to build a roadmap that addresses key market and customer opportunities, delivering new, monetizable products each year.
  • Manage the process of new product delivery in collaboration with other senior leaders.
  • Maintain a transparent, up to date outcomes-driven roadmap that sets the innovation agenda for the company.
  • Maintain an agile deployment environment.
  • Keep up to date on technological innovations in the market as well as competitors. Define our competitive advantage, and guide strategic decisions.
  • Monitor and strengthen the health of our marketplace.
  • Recruit, coach, and grow leaders across Product, Design/UX, Data, Engineering and Quality Assurance teams that report to you. Work closely with different team members as needed to assess and define needs, build processes & systems, and execute initiatives in order to achieve our goals.
  • Provide the team with clear performance objectives and goals, offer effective feedback and coach them in their ongoing development.

Attributes

  • Holistic technology POV & strong vision: You are a well-rounded technology leader with experience across all key competencies - engineering, UX, product, data - and can blend them into a powerful point of view as a business leader. You understand what it's like to own a P&L and support a dynamic business. Your finger is on the pulse of the best-in-class technologies and products. You have a vision for how technology can shift the social sector. You consistently deliver a product portfolio that drives customer satisfaction and revenue, and aligns with Company strategy.
  • Collaborative, strategic thinker: You are not satisfied accepting unstated assumptions or taking direction without critical evaluation. You work to understand the underlying purpose of each assignment and the rationale behind existing processes. You have opinions and are not shy about expressing them. You are equally comfortable asking for support and facilitating collaboration with others to find pathways forward together when appropriate.
  • Orientation toward systems thinking: You have a knack for building scaled team cultures rooted in the smart use of systems and technologies to drive collaboration and execution. You can set and drive the tone for systems thinking across the organization. You understand the complexities of collaboration and can shape a culture that fosters it. You can blend homegrown and 3rd party no/low-code solutions into a coherent stack.
  • Growth-oriented and decisive people leader: You believe people management is a privilege and take pride in building strong, empowered teams composed of diverse individuals who work creatively and autonomously to drive towards company mission. You have a track record of managing teams, ideally in agile, entrepreneurial settings. You clearly communicate goals and delegate responsibilities, holding team members to a high standard of excellence and accountability. You coach and mentor colleagues toward growth and improvement, delivering feedback effectively; engendering a team culture of support and shared accountability.

Qualifications

  • 15+ years of product and/or tech experience in agile environments
  • 5+ years leadership experience in product management for a SaaS product with expertise in shipping products that drive revenue growth
  • Strong organization-building background with a focus on innovation, infrastructure development, and team motivation & building
  • Demonstrated track record of recruiting, managing, motivating, and retaining engineering, UX, product, and data talent
  • Experience successfully collaborating and leading a multi-site global engineering team including contractors
  • You have managed a team for at least 5 years, with experience in designing the function, resource allocation and performance management and growing team members
  • You understand how to build architecture and scale it. Proven record of scaling services
  • Demonstrated ability to take ownership of projects and initiatives from beginning to end.
  • You have owned a P&L and understand annual strategic planning rhythms and decision making
  • Experience with corporate strategy planning and decision making is preferred by not mandatory
  • Experience with building and maintaining Information Security policies and practices is preferred
  • Familiarity with diversity, equity and inclusion concepts as it pertains to creating a more accessible product and a team environment that embraces diversity and fosters inclusivity and belonging

The salary range for this position is $200,000 - 250,000, commensurate with experience. All employees are eligible for annual performance-based salary increases. We also offer a comprehensive benefits plan including medical, dental, vision, disability, life insurance, parenting benefits, flexible spending account options, unlimited PTO, professional development, and an employee assistance program (EAP) and 401(k) retirement plan.

Jobplex has been retained as the executive search firm that will be conducting this search. Please send your response to the below two questions and your resume to apply.

  1. Do you have 15+ years of product and/or tech experience in agile environments?
  2. Tell us about a new product that you have shipped. What was the need and the target customer? What was your role? What were the target outcomes and how did it perform?