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Revenue Operations Change Management Lead



San Francisco, CA, USA
Posted on Thursday, December 21, 2023

Are you highly motivated to inspire and personally drive impactful change across our Revenue organization? Do you have experience designing & directly executing change management initiatives for sales reps and sales leadership? Do you know how to translate system & process designs into meaningful behavior changes for Sales? If so, we’re looking for an experienced Change Management Lead to join our Revenue Operations team.

You will be working closely with Sales teams and cross-functional partners (Enterprise Technology, Legal, Finance) to design and deliver a wide variety of change management initiatives across Asana’s Revenue Org, focusing on Opportunity management, Forecasting and Bookings.

This role is based in our San Francisco office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.

What You'll Achieve

  • Designing & delivering training to Sales & Sales Leaders that enables behavior changes to achieve project objectives
  • Translating technical build and process design into materials for Sales that speak their language
  • Lead engaging and interactive training sessions, utilizing varied techniques to cater to diverse learning styles and ensure active participant involvement
  • Build a deep understanding of Asana’s sales process and behaviors needed to achieve revenue targets
  • Maintaining a living library of documentation & training materials that adapt to new processes & capabilities
  • Maintain and update self-serve curriculum & resources in LMS (Lessonly) & CMS (Highspot)
  • Conduct needs analysis, using data to identify knowledge and/or behavior gaps and opportunities for improvement

About You

  • In-depth understanding of sales methodologies and sales processes
  • Experience designing and facilitating training programs via e-learning, live/virtual facilitation, and asynchronous modalities
  • Experience in designing capabilities and processes for SFDC, CPQ, IronClad and other functional areas like contracting, forecasting, call intelligence
  • Excellent communication, presentation, coaching and interpersonal skills
  • Experience in managing cross-functional projects and collaborating with various teams
  • Experience with key enablement tools such as LMS (Lessonly), CMS (Highspot) and Content building tools (e.g. Rise) would be a plus
  • Exceptional presentation, written and oral communication skills

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $182,000 - $232,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.