As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana. Through thorough discovery and alignment with the customer’s outcomes, you will guide the customer through an ROI-based conversation. Using your demo skills to marry the pain points you’ve uncovered to the Value that Asana can bring to them. You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross-functional teams about the deals you’re involved in. Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you’ll support our Sales team and ensure they constantly move towards a close.

We’re looking for someone who will understand the customers’ core pain points, and quantitatively show the value that Asana’s technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is world-class.

What You’ll Achieve

• Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points
• Position yourself as a trusted advisor for customers through thorough discovery, ensuring to full understand the customers needs and desired outcomes
• Create customer-specific presentations and demonstrations
• Develop workflow solutions in Asana that can be applied across Asana’s customers base
• Support the greater Solutions Engineering team in developing metrics and operations to understand global impact
• Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution

About You

• 3+ years of Solutions Engineering experience
• Strong interpersonal skills to earn customers’ trust and hear out and understand the customer’s true pain points.
• Strong quantitative and analytical skills to translate the customer’s true pain points into solutions that can be effectively demonstrated for the customer.
• A storyteller who is comfortable creating a story out of technology and data, and presenting it to anyone in any setting.
• Experience in a presales role (or similar) in a SaaS environment.
• Demonstrated success dealing with ambiguity in a high growth environment
• Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long-term, successful customers
• Exceptional cross-functional leader and collaborator - someone who can work with Sales, Customer Success, and Marketing to smoothly obtain all the necessary data and input

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $103,600 - $164,500. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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