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Senior Software Engineer, AI Retrieval



Software Engineering, Data Science
San Francisco, CA, USA
Posted on Tuesday, July 2, 2024

Asana is seeking an experienced and empathetic Senior Software Engineer to join our AI Retrieval team. Working with the latest AI large language models and search technologies, you’ll design and implement systems that enable customers to get informative answers about their work stored in Asana and beyond. We’re looking for an engineer who is passionate about AI, curious to learn about everything from vector search to prompt engineering, and willing to share what they learn to help their teammates grow and thrive.

AI Retrieval built and maintains Asana’s AI retrieval augmented generation system, which powers our Smart Answers feature. We harness a wide and growing range of technologies to retrieve data from anywhere in a customer’s Asana domain and synthesize it into insightful answers to our customers’ questions. Soon we’ll reach into other common SaaS tools to ensure that no matter where our customers store their data, we can give them the answers they seek.

At Asana, we believe AI will fundamentally transform the way we work and live. We’re going beyond chatbots and integrating AI into everyday workflows for some of the biggest companies on the planet. Our AI organization is a fast-moving group with a track record of successful launches, and we’re just getting started. If you believe in the potential of AI to make us more creative, effective, and fulfilled in our work, we'd love for you to join us.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

  • Be a key architect of our retrieval augmented generation systems, leading complex projects to on-time delivery
  • Collaborate with product and design to create delightful user experiences that maintain Asana’s reputation for power and ease-of-use
  • Work with the leading LLM providers to leverage the latest AI technologies in order to serve our customers
  • Share your knowledge and experience with your teammates, fostering strong engineering practices and creating a culture of excellence
  • Experience growth through opportunities to stretch, learn, and shape the trajectory of AI at Asana

About you

  • 5+ years experience, working across the stack within large, well-maintained codebases
  • Proven history of autonomously and reliably scoping and delivering complex, cross-cutting product initiatives, often by coordinating the work of multiple engineers
  • Comfortable navigating ambiguity and taking on open-ended AI/product challenges
  • Passion for mentorship and helping your teammates grow, with experience helping junior engineers excel.
  • Enthusiasm for AI and its transformative potential in the way you work
  • Strong communication skills and ability to collaborate across functions

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $202,000 - $316,000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.