The Big Picture

Do you enjoy solving user problems and shaping technology that impacts peoples’ lives for good? Do you thrive on building processes, fostering internal and external communication, setting strategy, and empowering teams to succeed? As part of Zoobean’s Product Team, you will have the opportunity to help shape products that build lifelong reading habits for readers all around the world.

The Product Manager is a motivated team player who will work across the entire Zoobean Team to help define our product roadmap and process. You will work closely with our VP of Product & Client Engagement and Engineering and Product Teams, to lead the new product development process from ideation through external communication. In coordination with our client success and design teams, you will act as the “voice of the user” by carrying out user discovery and testing. As our company constantly adapts and grows, you’ll step up and find new and innovative ways to contribute to our success over time.

You will join an open, generous, and scrappy team of entrepreneurial reading aficionados. Your day-to-day work will be variable and require a high level of flexibility and judicious prioritization. You will work most closely with the product team, but will also collaborate with marketing, sales, client success, and business teams on a regular basis.

Responsibilities

• Define, plan, and manage execution of the product roadmap in collaboration with the product and engineering teams
• Manage the product process from ideation through execution and external communication, with particular attention to transitions across teams and stages.
• Act as the “voice of the user” by conducting and communicating takeaways from client discovery interviews and user testing, staying in regular communication with sales and client success teams, and staying up to date on communication channels for user feedback
• Collect and analyze usage data to evaluate the success of new product development and identify areas for improvement
• Communicate the product roadmap internally to the entire Beanstack team, and lead external product communication through our New Product Introduction Process
• In collaboration with engineering, design, and other product managers, manage the product team’s tasks and priorities in Asana, GitHub, and other tools as needed.
• Coordinate the product design process by reviewing design work for new features, writing product copy, and drafting development requirements
• Collaborate with the engineering team on QA and User Acceptance Testing, (including communicating testing instructions, assessing and prioritizing issues, and coordinating fixes with developers); help determine when new features pass testing and are ready for launch.
• Collaborate with developers and designers to write internal documentation for our products and share that documentation with the rest of the team. Coordinate with the client success team to ensure client-facing documentation is current and accurate.

Requirements

• 3+ years of experience in a product management or entrepreneurial leadership role in SaaS, EdTech, and/or Library Tech
• Demonstrated success in launching products that meet or exceed user expectations
• Strong understanding of modern web and mobile app design and development and ability to learn new tools and technologies quickly
• Excellent organizational and time management skills
• Exceptional communication skills, including explanatory writing chops and speaking
• Proven problem-solving ability

A Big Plus

• Experience collaborating with a remote team
• Advanced degree or equivalent experience
• Familiarity with one or more of the following: Ruby, Ruby on Rails, JavaScript, SQL, React Native, GitHub, HubSpot, Asana

Salary and Benefits

• Salary will range from $76,000 to $121,000, commensurate with qualifications and experience
• Medical, dental, and vision insurance
• 401K Plan with company match
• Participation in company's quarterly bonus plan for employees
• Work from home
• At least 15 vacation days annually
• $1,200 annual professional development stipend

About Us

Zoobean’s flagship products help people achieve reading goals by tracking reading and participating in reading challenges. We serve more than 10,000 public library and school clients in the United States, Canada, and Australia. Over ten million readers currently use our platform, Beanstack, to track their reading, earn incentives, and stay motivated to read.

Our Shark Tank appearance brought us Mark Cuban as an investor. We have since picked up Kapor Capital, Militello Capital, AlphaLab Gear, RevUp Capital, and the AT&T Aspire Accelerator as believers and backers to our wonderful cause. Our customers range from big to small and include the Los Angeles Public Library, the Hawaii Department of Education, and the Department of Defense.

Diversity, Equity, and Inclusion

We believe diversity breeds innovation. We're building a product that helps librarians, educators, and families everywhere, and to do that well, we need a workforce that’s representative of the population we serve. We are actively looking to add members to our team who will bring diverse backgrounds, new perspectives, and a willingness to challenge us to improve the work we do every day.

From the Heart

At Zoobean, we live out three core values that are represented in our logo:

• Love: We are passionate about the work we do and give everything we can to our customers, investors, and each other.
• Inclusion: Our company grew out of a calling to help children and families see themselves in the books they read. That same commitment to diversity runs through all we do and gives each of us an opportunity to express our full selves while feeling a sense of belonging to a larger community.
• Awesomeness: This one speaks for itself.

If this hits you in the heart and mind, then come work with us.