Binti builds modern software to help every child have a safe, loving, and stable family. Working with county and state governments across 36 states, Binti's tools improve the child welfare system. The 500+ agencies using Binti serve about 42% of children in child welfare in the US, and agencies using Binti have increased the number of approved families by an average of 30%, making a real dent in the shortage of foster/adoptive parents for children in the US. Beyond helping families foster/adopt children, Binti is launching software to support families who are struggling to get the services they need to stay together with or reunify with their children.

Binti is a for-profit, mission-driven software company based in Oakland, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of 90+ people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

About the team

At Binti, Product Managers drive the strategy and execution of innovative software products that make it easier for children to have the safety, support, and permanency of a loving home. We spend much of our time understanding the intricacies of how the child welfare system impacts our many end users (children, families of origin, foster/adoptive families, social workers, care teams), all of whom use Binti in very different ways. As a PM, you’ll work closely with Engineering, Design, Analytics, and customer-facing teams to hold our product quality bar high while keeping the child first. You’ll do so alongside a kind, collaborative team of experienced Product Managers who have big ambitions for Binti and the impact we can have in child welfare.

Location

This role is open to candidates in the San Francisco Bay Area (you have the option to work from our Oakland office as it is safe to do so), or fully remote candidates who are open to working PT hours full-time (10am - 4pm PT core hours) for real-time collaboration with the team.

Scope

In 2020, US Child Welfare Agencies received 3.9 million allegations of maltreatment, affecting 7.1 million children and youth. Each allegation must be taken seriously and, as necessary, response to acute situations should be swift, accurate, and effective. Today, the intake, investigation, and ensuing community crisis response to these allegations is manual and convoluted. Social workers are challenged to quickly gather context on a child’s situation and accurately determine the urgency/necessity of response. They must do so while 1) minimizing trauma and disruption to families and children, 2) avoiding bias in decision-making, and 3) balancing large caseloads with oftentimes limited capacity. Determinations made at this entry point are doubly important, as they oftentimes set tone and trajectory for a case.

We are looking for an entrepreneurial Product Lead who can deeply understand the problem space and build a new product that makes the initial entry point into Child Welfare an order of magnitude more child-centric, efficient, and effective.

What you will do

• Build product strategy for a new product that helps social workers better intake and investigate incoming allegations

• Translate user challenges into an ambitious roadmap that drives “just-right” response, balancing accuracy and efficiency

• Define key features needed for MVP, alongside a multi-year roadmap that scales to serve child welfare agencies in all 50 states

• Spend significant time shadowing and interviewing Binti users and youth experiencing foster care

• Build relationships with industry leaders and policy experts to determine how Binti can expand/bridge this “top-of-funnel” product to include preventative or wraparound services (restorative/support as the default, as opposed to a punitive approach)

• Work closely with engineers, designers, and fellow product managers to scope and build new features from idea through launch

• Partner with engineering to architect foundational concepts and data models that will allow Binti to scale 10x in the next 5 years

Who you are & what we love about you

• 7+ years of software product management experience, either as a founder or at a growth stage SaaS company

• A strong track record of building new products from the ground up, then scaling them 10x

• Significant experience conducting user interviews to understand customer needs

• Worn many hats and can flex into UXR, design, and project management as needed

• A defined perspective on weighing and making tradeoffs (MVP vs. long-term, quantitative vs. qualitative inputs, impact vs. technical effort)

• Comfort operating in a scrappy, high-growth startup environment

• Passion for building diverse, equitable, and collaborative teams and culture

• Experience in gov-tech or the child welfare space (a plus, but not required)

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 160 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCSA with administration paid for

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for virtual home office setup

• $50 a month remote work stipend to cover internet, electricity, home office setup costs or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.