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Provider Outreach Manager/Specialist

Cayaba Care

Cayaba Care

Posted on Sunday, June 9, 2024

About Us

The US is one of the most dangerous developed countries in which to give birth. These poor maternal-fetal outcomes disproportionately impact minority women and underserved populations across major US cities.

Cayaba Care’s mission is to improve outcomes in communities by reimagining how maternity care is delivered. Our team is focused on building technology-enabled solutions to deliver clinical and non-clinical services in-home or in-office. The Cayaba Care care model focuses on integration not replacement of patients’ primary Obstetric provider and reducing any barriers to the patient receiving the recommended care.

About the Job

We are seeking an experienced outside sales and business development representative, who specializes in engaging with local provider groups, hospitals, and additional healthcare organizations to drive increased leads, referrals, and member engagement to join our growing team. This role will be the Provider-Facing Cayaba Care representative in the field, responsible for enhancing program visibility, planning engagement strategies and events, driving referral growth, and building senior-level relationships with OB/GYN large practice organizations in the metro Philadelphia area.

What You’ll Do

  • Establish formal engagement strategies to maximize the collaboration with provider organization partners, ensuring a consistent and robust patient lead volume
  • Work in the field to generate high volume and high-quality patient referrals from external partner organizations such as doctor offices, hospitals, and community organizations.
  • Initiate and manage provider and practice profiles using referral patterns and data to analyze and report on the performance/ efficiency
  • Build referral relationships with both clinical and non-clinical representatives, emphasizing face-to-face contact
  • Share performance reports reflecting referral patterns, member enrollment, and outcome data
  • Support conceptual and operational development of referral processes that meet the needs of both the individual offices and the Cayaba Care team

Candidate Qualifications:

  • Excellent professional skills including relationship development, organization, oral and written communication, public presentation, and project management experience.
  • Exceptional relationship-building, customer service, problem-solving, and communication skills
  • Minimum 4 years of direct sales or business development experience - prior healthcare/provider system experience is preferred
  • Strong attention to detail and passion for developing a differentiated and consistent brand voice and tone
  • Authorized to work and located in the United States
  • Bachelor's or Master's degree in a health-related field
  • Have established relationships and local knowledge of the larger Philadelphia healthcare delivery system
  • Understanding of Value-Based Care experience
  • Willing to Travel and has a vehicle and DL

This Role is for you if you:

  • Thrive in a fast-paced, high-growth startup environment
  • Someone who can take direction, learn quickly, and work independently
  • Are an organized self-starter, highly motivated, and collaborative who thrives in an entrepreneurial environment
  • Adaptable and comfortable working on multiple projects with quick turnaround times
  • Are motivated by a mission-driven organization and passionate about healthcare

What we are looking for:

  • Minimum 4 years of direct sales or business development experience - prior healthcare/provider system experience is preferred
  • Exceptional relationship-building, customer service, problem-solving, and communication skills
  • Strong attention to detail and passion for developing a differentiated and consistent brand voice and tone
  • Excellent professional skills including relationship development, organization, oral and written communication, public presentation, and project management experience.
  • Authorized to work and located in the United States

Additional, nice to haves:

  • Bachelor's or Master's degree in a health-related field
  • Understanding of Value-Based Care experience
  • Have established relationships and local knowledge of the larger Philadelphia healthcare delivery system

What you'll get:

  • Travel: +50% of the time in local PA and NJ markets
  • Salary: Competitive base salary with commission structure.
  • Benefits: Health, Dental, Life insurance, 401K (no match)