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Billing Analyst

Elation Health

Elation Health

Canada · Remote
Posted on Tuesday, August 22, 2023

At Elation, our team is committed to enhancing physician and patient quality of life. We are a SaaS cloud-based clinical platform on a mission to help to enable every patient to the highest quality of care. Since inception, we’ve been focused on building a delightful world-class customer experience that empowers physicians to focus on delivering phenomenal care to patients.

The Billing Analyst plays a critical role in the organization's billing operations. This position is responsible for analyzing complex billing processes, identifying areas for improvement, and implementing effective solutions. The Billing Analyst collaborates with cross-functional teams to streamline billing procedures and ensure accurate and timely invoicing.

Role and Responsibilities

  • Process billing transactions, including reviewing and verifying invoices, ensuring accuracy of billing data, and adherence to billing policies and procedures.
  • Generate and distribute invoices to customers in a timely manner.
  • Analyze billing and collections processes, identify gaps, and propose process improvements.
  • Conduct in-depth analysis of accounts receivable, identify delinquent accounts, and initiate appropriate collection actions.
  • Develop and maintain reports and dashboards to monitor collections performance and trends.
  • Collaborate with sales, finance, and legal teams to resolve complex billing and collections issues.
  • Provide guidance and support to Billing Specialists and junior analysts.
  • Assist in the development and implementation of collection strategies and policies.
  • Collaborate with IT and finance teams to enhance billing systems and tools.
  • Assist in the development of process improvements by identifying revenue cycle problems and making recommendations for improvements. Research and analyze data to resolve issues, identify and select alternatives to address outstanding issues, and work with management to implement solutions for improvement.

Professional Qualifications

  • Bachelor's degree in accounting, finance, or related field.
  • Minimum of 2-3 years of experience in billing, finance, or related analytical roles.
  • Proficiency in data analysis tools and techniques, such as Excel, SQL, or other relevant software.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Knowledge of billing systems and understanding of billing processes and procedures.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Detail-oriented with strong organizational and time management abilities.

Elation welcomes people from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value people with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy.

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption.

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops ( with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.