About Symmetry

Symmetry Software is now part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

Symmetry Software is looking for a strategic thinking Revenue Operations Specialist to join our growing Sales team. This role is responsible for enabling our GTM teams’ success and efficiency by managing and optimizing tools, technologies, and resources. You’ll closely partner with the following teams: Sales, Marketing, Finance, and Client Success to help break down silos and align all our teams’ goals and operations to drive revenue in your growing company.

The ideal candidate for this role will have at least 3 years of hands-on revenue operations or business operations experience from the B2B SaaS, FinTech, HRTech or high-growth stage startup, with a strong understanding of the tech stack and data. Must have proven experience delivering impact by optimizing processes, workflows, advanced skills in data analysis and reporting, and ability to manage multiple projects in a fast-paced, dynamic environment. This role will report directly into the Head of Sales at Symmetry.

Here’s what you’ll do day-to-day:

• Identify critical issues impacting operations and strategy including productivity insights, lead-to-sales analysis, revenue analysis, and segment/account trends
• Facilitate sharing of reports and data with Sales, Customer Success, Marketing, and other departments
• Evaluate processes, programs, and systems to increase revenue, minimize costs, and improve client satisfaction
• Identifying opportunities for sales process improvement and assisting sales management in understanding issues in the sales process
• Supporting sales reps by automating things like admin tasks to free up more of their time including our Sales Ops process
• Monitoring the accuracy of sales reports and other important data related to the sales process
• Setting up, optimizing, and monitoring Customer Relationship Management (CRM) data
• Maintain good data hygiene
• Support Sales, Customer Success leaders, and Finance on pipeline and forecasting
• Oversee administration of a company’s CRM and help drive adoption of multiple enterprise business tools
• Provide business leaders with reliable data reporting systems
• Work with management to prioritize business and information needs

Here’s what we’re looking for:

• Revenue operations expertise: At least 3 years of hands-on revenue operations or business operations experience from the B2B SaaS, FinTech, HRTech or high-growth stage startup, with a strong understanding of the tech stack and data.
• Experience managing CRM: You have the ability to think beyond the sales team and understand the needs of the business from various teams and applies that solutions.
• Impeccable execution: You have a track record of executing and delivering high quality work against complexities and limited resources. You’re able to partner strongly with cross-functional teams to drive results. Other leaders and teammates love collaborating with you. Strong project management skills: You have impressive time management skills and ability to juggle multiple projects/tasks with multiple stakeholders while hitting deadlines on time with sensitive projects. You’re proactive and have a positive, service-oriented mentality.
• Builder mindset: You can work individually or enjoys collaboration with others.
• Be proactive: In seeking out creative opportunities and communicate often with transparency. Strong attention to detail: You can dive into the weeds with your team and pick up on the seemingly small, yet important, details.
• Communicates effectively: Strong communication and presentation skills, ability to distill complex, technical payroll tax jargon into everyday language to different audiences. You’re able to document business rules and technical processes into logical steps, structures and diagrams.
• Strategic thinker: You’re able to combine internal needs to build the right solution that drives growth and efficiency. An inquisitive attitude on how we can challenge the status quo to drive business goals.
• Experience working with a diverse Tech Stack and sales process: Strong understanding of sales process, forecasting, proper pipeline health and experience working with a variety of revenue tools. For example: Salesforce, Gsuite, Slack, Outreach, Hubspot.

Symmetry’s Tech Stack:

• CRM: Salesforce, Netsuite
• Sales Engagment: Outreach
• Forecasting: Gong
• Marketing Automation: Hubspot
• Project Management: Jira
• Other: Slack, Gsuite, Zoom

Compensation

Our cash compensation range for this role is $72,000/yr to $86,000/yr in Scottsdale. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.