There’s been no better time to join Gusto as an Internal Payroll technical SME. Across our Foundation teams, we’re beginning to fill the benches with the folks that are going to bring us to the next level, and this role will certainly be filled by one.

As we continue to grow and embrace international opportunities, and larger transactions, we need a player / coach in this role and also serve as a technical advisor to internal stakeholders.

Here’s what you’ll do day-to-day:

• Act as subject matter expert of the team and oversee and lead payroll processing of over 2,500 exempt and non-exempt employees in the United States, Canada, Mexico and Türkiye (with more to come!).
• Complete on-and off-cycle payroll processing activities, for multi-state U.S. and international payrolls, accurately, timely, and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements.
• Perform audits on data and system maintenance, including, but not limited to new hire set up, tax forms processing, local taxes, timekeeping input, direct deposit set up, benefits set up, terminations, and garnishments processing.
• Develop, implement and maintain internal control policies, procedures, and compliance with respect to the payroll process, including, but not limited to pay policies, payroll calendars, payroll checklists, process maps and other procedural documentation.
• Ensure standard operating procedures are followed and maintained, and service level agreements are met by the team (e.g., response times and resolution of tickets).
• Provide internal client support to all areas of the organization in the United States and internationally, including payroll processing, ticket management, issue trend analysis, and project related work.
• Maintain confidential information when required by legal or ethical standards and professionalism to ensure privacy of employee records.

Here’s what we're looking for:

• 10 - 12+ years of experience processing domestic and international payroll.
• Experience processing payroll for exempt and non-exempt employees using Workday.
• Experience with processing payroll volume of over 2,500 employees.
• Strong analytical, critical thinking and problem-solving skills a must.

Our cash compensation amount for this role is targeted at $133,000 - $165,000/year in Denver and $157,00 - $195,000/year in New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.