Donation Logistics Communications Specialist
LiquiDonate
LiquiDonate Inc. Donation Logistics Communications Specialist Remote · Part time
LiquiDonate is hiring a part-time, contract-based specialist ($25/hr) to coordinate communication and shipping logistics for our nonprofit partners, ensuring surplus retail inventory is successfully delivered rather than wasted.
About LiquiDonate Inc.
Description
Role Overview
LiquiDonate connects surplus goods from businesses to a network of over 4,000 nonprofit partners across the U.S. and Canada. As we continue to grow, maintaining a high level of service and strong relationships with these organizations is essential.
We’re looking for a Donations Logistics Communications Specialist to help us ensure every nonprofit has a smooth experience using the LiquiDonate platform. This part-time contract role (30 hours per week) will play a key role in supporting nonprofit partners, ensuring donation details are complete, and helping facilitate successful deliveries from start to finish.
What You’ll Do
- Communicate with nonprofits via email and phone to confirm donation details, collect receipts and signatures, and ensure timely follow-up.
- Maintain accurate and up-to-date nonprofit account information in our system.
- Track and resolve shipping or carrier issues by liaising directly with logistics partners.
- Support outreach efforts for nonprofit onboarding and platform registration.
- Assist with smaller projects such as identifying potential new nonprofit partners or helping with survey communications.
- Collaborate closely with the Director of Operations and Director of Circularity to maintain exceptional service and support for our nonprofit community.
Qualifications
- Customer service/success experience or UX experience
- Comfort with email and phone communication
- Past experience managing deliveries or appointments
- Past experience working with non-profit (ideal)
- Highly organized, able to keep track of multiple open items at the same time
- Fluent in English
Compensation
- $25/hour, contract
- Expected 30 hours per week
Application Process
Please complete the application form or email a cover letter and resume to careers@liquidonate.com
Salary
$25 - $25 per hour