Loris

loris.ai

Loris is an AI company that provides conversational intelligence software designed for Customer Experience (CX) teams. The platform leverages natural language processing (NLP) and generative AI to analyze customer interactions in real-time, enabling organizations to identify and resolve issues quickly. With a library of proven AI models, Loris helps businesses improve customer satisfaction by turning conversations into actionable insights, enhancing agent performance, and streamlining quality assurance processes. The company has been recognized as a Cool Vendor by Gartner in 2024, indicating its innovative approach and market position in the customer service technology space.