Clinical Liaison – New Orleans, LA

Transform Patient Care With myLaurel

myLaurel is seeking a dedicated and experienced Clinical Liaison based in New Orleans, LA to support the launch and expansion of our innovative home-based acute care services within a leading partner hospital system.

This pivotal role will focus on identifying eligible patients, supporting smooth hospital-to-home transitions, and strengthening partnerships with clinical teams. You'll leverage your deep knowledge of hospital operations and care coordination to make a meaningful impact—improving outcomes, reducing readmissions, and elevating patient experiences.

About Us

myLaurel is the leader in home-based acute care tailored to the needs of frail, elderly, and complex patients. Our mission is to radically improve care by delivering hospital-level services at home, helping patients avoid unnecessary hospitalization, achieve better outcomes, and experience care with dignity and comfort.

Key Responsibilities

• Relationship Building: Develop strong, ongoing partnerships with hospital leadership, medical staff, and care teams.

• Patient Referrals: Identify eligible patients and develop referral pathways to drive volume.

• Patient Engagement: Educate patients and caregivers on our model, secure informed consent, and support discharge planning.

• Strategic Development: Collaborate with Client Success to drive service line growth aligned with hospital goals.

• Clinical Expertise: Apply clinical judgment to support eligibility decisions and program recommendations.

• Performance Measurement: Track referral metrics and patient outcomes to drive program improvements.

• Collaboration: Work cross-functionally with internal myLaurel teams to ensure seamless transitions and optimal care.

• Documentation: Complete timely, accurate documentation and professional correspondence.

Key Competencies

• Strong clinical knowledge and decision-making

• Care coordination and discharge planning expertise

• Outstanding interpersonal and communication skills

• Highly organized and proactive with strong time management

• Proficient in EHR systems and documentation

• Comfortable navigating complex healthcare environments

Requirements

• Active clinical license in one of the following disciplines:

  • Registered Nurse (RN)

  • Licensed Practical/Vocational Nurse (LPN/LVN)

  • Licensed Clinical Social Worker (LCSW)

  • Emergency Medical Technician – Paramedic (EMT-P)

• Minimum 2 years of clinical experience in inpatient, acute care, or emergency settings

• Demonstrated success in meeting KPIs and improving care transitions

• Analytical thinker with strong problem-solving abilities

• Reliable transportation and ability to travel daily between three hospital locations in the New Orleans area (Kenner, Uptown, and West Bank)

• Valid driver's license and current auto insurance

Schedule

• Monday–Friday, 8:30 AM – 5:00 PM

• Occasional evenings or weekends as needed for patient needs

Compensation & Benefits

• Salary: $90,000–$105,000 annually, plus productivity bonus based on performance

• Benefits:

  • Comprehensive health insurance

  • Retirement plans

  • Paid time off

  • Professional development support

Apply Today

Join myLaurel and be part of a healthcare transformation—bringing acute care home where it belongs.