Company Overview

Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.

Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.

Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

Role Overview

As the Senior Accountant at Promise, you will step into a pivotal financial role. This role will report directly to the Controller, and would be responsible for assisting with crucial accounting activities including month end close, compliance with ASC 606 Revenue Recognition, AR, AP, payroll, and financial reporting. This role not only supports the financial backbone of the company, but also assists with the adherence and establishment of efficient accounting processes and strong controls in coordination with the Controller. Your operational impact and technical support will help fortifyPromise through our scaling efforts, navigating the complexities of a growing SaaS environment in the Series B stage and beyond.

What You'll Do

• Execute monthly and yearly close activities, including preparation and/or review of: journal entries, account reconciliations, flux analysis, and financial reporting package.

• Perform comprehensive accounting activities across order to cash, payroll, accounts payable, and GL management processes to ensure accuracy and timeliness in financial reporting.

• Research and apply technical accounting guidance on the treatment of transactions, particularly related to revenue recognition, expenses and capitalized software, and assist with related financial reporting requirements.

• Prepare for and assist with annual financial audits, ensuring compliance with accounting standards and regulatory requirements.

• Support cash flow and income statement forecasting through preparation of inputs and analysis.

• Help maintain accounting policies, controls, and procedures by documenting processes and ensuring compliance with company standards.

• Ensure adherence to internal financial controls and processes, and maintain compliance with financial policies and guidelines.

• Support the research, implementation, and documentation of new and evolving accounting standards for company compliance.

• Lead or participate in various special projects, such as system upgrades, process improvements, and new business initiatives.

• Collaborate with cross-functional teams to support business initiatives, and ensure alignment with financial reporting goals.

What Will Help You Succeed

• Bachelor’s degree in accounting or finance

• Excellent working knowledge of US GAAP

• Proven Senior Account level experience within a SaaS environment, ideally in a Series B or larger startup

• Strong capabilities in using financial software and platforms, with a particular proficiency in Google Sheets.

• Proven ability to perform efficiently with a high level of detail and accuracy.

• Excellent communication skills to effectively collaborate with internal teams and stakeholders, ensuring clear understanding and implementation of financial policies and strategies.

Who Thrives at Promise

You’ll love it here if:

• You are energized by big, complex challenges and the opportunity to solve them.

• You want your work to have a real, measurable impact on people’s lives.

• You take ownership and run toward problems, not away from them.

• You value clear, candid, and constructive communication.

Promise is not for you if:

• You prefer hierarchy and rigid structures. We operate with freedom and responsibility.

• You are uncomfortable with change. We move fast, adapt often, and expect agility.

• You want a typical corporate culture. We are mission-driven, ambitious, and direct.

• You believe efficiency means “doing less.” We believe efficiency means doing better.

How We Support Our People

• 100% paid health coverage

• Generous PTO and sick leave

• Lunch, snacks, and coffee provided

• Company retreats

• Hybrid work: we deeply value in-person collaboration and are in-office at least 2 days a week, but are flexible on working from home

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.

Compensation Range: $140K - $160K