Food Service Coordinator, In-School

About the Role

We are looking for a detail-oriented, motivated, and efficient Food Service Coordinator to join our team. Reporting to the Head Chef, the In-School Food Service Coordinator serves as the operational link between the kitchen team and our school partners, helping ensure meals are served accurately, safely, and on time.

The Food Service Coordinator plays a critical role in maintaining smooth service line operations, coordinating with the kitchen team and school partners, and creating a positive dining experience for students. In collaboration with the Compliance Team, this position is responsible for maintaining accurate meal counts and operational records, supporting compliance with National School Lunch Program (NSLP) requirements, and ensuring dietary accommodations, including allergy protocols, are accurately communicated, documented, and followed in accordance with Red Rabbit operating standards.

This is an exciting opportunity to be involved in all aspects of a cutting edge culinary operation, and to learn about logistics and data management in a fast paced entrepreneurial environment.

The ideal candidate has a background in data management and operations, is highly organized, enjoys building relationships, communicates effectively with diverse stakeholders, and is passionate about improving access to nutritious meals for students of color.

Primary Responsibilities

Meal Service & Operations

• Coordinate daily meal service to ensure meals are accurately portioned, compliant with program requirements, and served on time
• Coordinate meal staging and presentation to ensure meals are visually appealing, and organized
• Maintain a clean, organized, and welcoming service line that provides students with a positive dining experience
• Monitor daily operations, identify workflow issues, and collaborate with the kitchen team to resolve same-day operational needs

Compliance & Information Management

• Maintain accurate meal counts, operational records, and required documentation in company systems. Promptly escalate discrepancies
• In partnership with the Compliance Team, support compliance with NSLP requirements, company policies, and dietary accommodations, including allergy protocols

School Partner Communication

• Serve as the day-to-day liaison between the kitchen team and school partners, proactively addressing operational concerns and keeping the Head Chef and District Manager informed
• Communicate timely updates between school partners, kitchen staff, and internal teams to support efficient daily operations

Food Safety & Kitchen Support

• Follow Red Rabbit food safety standards, HACCP procedures, and applicable federal, state, and local regulations
• Monitor food temperatures, proper food handling, sanitation, and overall kitchen organization

Perform other duties as assigned

Skills & Requirements

Required

• 2-4 years experience in an operational or administrative role supporting cross-functional teams
• 1+ year in a customer-facing role preferred
• Strong organizational and administrative skills with exceptional attention to detail and follow through
• Experience maintaining accurate records and managing operational documentation
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service and relationship-building skills
• Proficiency with basic computer systems and Microsoft Office or Google Workspace.
• Must be able to lift 50 lbs on a regular basis
• Must share our passion for improving nutrition in schools and see our work through the lens of social justice and equality

Preferred

• Experience working in K-12 schools or institutional food service
• Experience in food service, hospitality, or an operational support role
• Knowledge of USDA National School Lunch Program (NSLP) requirements
• Bilingual (English/Spanish)

Additional Information

Job Type: Full Time
Typical Hours: Monday - Friday apx- 7:00 AM to 3:30 PM
Location: Southwest Philadelphia, PA
Reports to: Head Chef
Compensation: $19.00 - $22.00

Benefits

• Generous PTO (most major holidays off)
• Health, Dental, Vision Insurance
• 401k Options
• Paid Professional Development
• Education Reimbursement Opportunities
• Paid Parental Leave
• Worker’s Compensation Insurance Coverage

About Red Rabbit

Founded in 2005, Red Rabbit is an MWBE-certified K–12 school food management company on a mission to transform school dining. We believe that serving diverse, high-quality meals to children in urban communities is about more than food, it’s about dignity, representation, and opportunity.

Our professionally trained chefs work in commissaries and onsite in school cafeterias, preparing scratch-made, culturally relevant meals that reflect the heritage and lived experiences of the students we serve. We don’t just deliver food...we become part of the school community.

Today, Red Rabbit prepares and serves millions of meals each year across the Greater New York region, New Jersey, Philadelphia, and Washington, DC.

If you’re passionate about food, community, and making an impact every day, we’d love to meet you.

Red Rabbit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, or sexual orientation.