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Account Coordinator

Swing Education

Swing Education

Administration
Remote
Posted on Thursday, June 27, 2024

ABOUT SWING:

Founded in 2015 by former K-12 educators and administrators, Swing Education is a leading platform assisting school districts in sourcing dependable, highly qualified substitute teachers. Recently recognized as the Most Innovative Company in Education by Fast Company and named a Great Place to Work in 2024, Swing continues to set the standard for excellence in the EdTech space.

At the core of our company stands a diverse and visionary leadership team. In the face of a nationwide teacher shortage, Swing believes that every classroom should have a teacher, and every student deserves uninterrupted learning. At Swing, we champion a fundamental belief: for our schools and students to thrive, our team must reflect the rich diversity of the thousands of students and educators we are privileged to serve. We are committed to creating a work culture that embraces inclusivity and belonging for every member of our present and future team. To learn more about Swing Education and our Core Values, please click here.

POSITION SUMMARY:

The job of Account Coordinator in a Contractual role and will be managing the temporary Swing Education school workforce and ensuring their timely placement. Responsibilities include requesting and scheduling substitute teachers, and providing a range of support services to lessen the impact of staff absences. Account Coordinator will serve as the primary point of contact for utilizing a district’s absence management system and requesting Swing substitute teachers. The job of Account Coordinator will be managing the temporary Swing Education school workforce and ensuring their timely placement. Account Coordinator will serve as the primary point of contact for utilizing a district’s absence management system and requesting Swing substitute teachers.

Salary is commensurate on experience and is adjusted for cost of living standards dependent on position location. Current range is $20/hr to $26/hr.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Note the hours of operation are 7-9 PM ET & 5AM-7:30AM ET. Sunday Nights to Friday Mornings. (hours may vary slightly)
  • Manages substitute fill rates daily and works to fill vacancies with properly credentialed substitute teachers.

  • Schedules, communicates, and manages district vacancies via Frontline or district absence management system (AMS).

  • Serves as program administrator and key point-of-contact for the district’s absence management program transfer of requests.

  • Brings significant or potentially significant concerns and infractions to the attention of the Swing Education Leadership

  • Works with school site principals, human resources, and department officials regarding substitutes and fill rate concerns.

  • Researches and resolves issues/potential issues and communicates concerns as they relate to absences and coverage.

  • Attends and participates in meetings, workshops, and/or seminars.

  • Manages substitute fill rates daily and works to fill vacancies with properly credentialed substitute teachers. Note the hours of operation are 7-9 PM ET & 5AM-7:30AM ET. Sunday Nights to Friday Mornings. (hours may vary slightly)

  • Schedules, communicates, and manages district vacancies via Frontline or district absence management system (AMS).

  • Serves as program administrator and key point-of-contact for the district’s absence management program transfer of requests.

  • Brings significant or potentially significant concerns and infractions to the attention of the Swing Education Leadership

  • Works with school site principals, human resources, and department officials regarding substitutes and fill rate concerns.

  • Researches and resolves issues/potential issues and communicates concerns as they relate to absences and coverage.

  • Attends and participates in meetings, workshops, and/or seminars.

REQUIREMENTS AND QUALIFICATIONS:

  • Scheduling and data entry experience with a minimum of 3 years working experience preferred.

  • Administrative Assistant background a plus

  • Associates Degree Preferred

  • Scheduling and data entry experience with a minimum of 3 years working experience preferred.

  • Administrative Assistant background a plus

  • Associates Degree Preferred