Product Design Lead
Thalamus
About Thalamus
Our mission is to help the right doctors practice at the right hospitals to treat the right patients. We leverage a passion for technology, medical education, equity, and data-driven research to optimize physician recruitment, starting with the medical residency recruitment process.
Our philosophy is that the opportunity to practice medicine in an ideal environment should be accessible to all, and ample medical research has shown that this results in patients getting better healthcare outcomes overall. We built a comprehensive interview management platform, backed by evidence-based research, to innovate, streamline, and optimize the residency recruitment process.
Our cloud-based software is used by hospital program administrators and faculty to manage all the moving pieces involved with application review, scheduling, interviewing (including virtually), scoring, and ranking. We work with ERAS (the centralized application clearinghouse) and the NRMP (where the match algorithm does its magic). Applicants use Thalamus to sign up for interviews in real time (like OpenTable) and manage their calendars.
Thalamus was born out of our founders’ first-hand experience navigating this stressful and costly process during a particularly challenging interview season disrupted by Hurricane Sandy. Since then, the company has scheduled over 4M interviews for 350K+ physicians. Over 750 academic medical centers and hospital systems in the US & Canada — representing 7,000+ residency and fellowship programs in over 150 specialties — trust Thalamus to recruit their next generation of physicians.
With Thalamus's strategic collaboration with the Association of American Medical Colleges (AAMC) announced in April 2023, nearly all academic medical centers and all medical residency and fellowship applicants will use Thalamus going forward. We are the premier solution and experts in Graduate Medical Education (GME) recruitment. The company is backed by prominent VCs in Silicon Valley.
This is the critical phase in the life of a physician dedicated to the dream of practicing medicine. Every year, approximately 50,000 medical students apply, and 35,000 match, to become medical residents at hospitals throughout the US. We’re honored to play our role in this process.
Thalamus is growing, and we’re hiring smart, creative people who will uniquely contribute to the mission of our company and enrich our company culture. We’re a team of talented professionals who spend our days writing code, analyzing data, and designing applications that deliver customer outcomes with the ultimate goal of Connecting The Docs™ for the betterment of the medical profession and patient care as a whole. We’ve found incredibly strong product-market fit in the medical + education space and are proud to be solving some of the toughest problems facing healthcare today.
Thalamus is looking for a Product Design Lead to join our team. This role will involve collaborating with cross-functional partners across EPD to shape the product and design experiences across Thalamus. This role spans the entire product development lifecycle and requires strategic thinking, design expertise, and leadership skills. The ideal candidate will possess expertise as a design lead, gain insight into our customers' needs, and craft intuitive flows that empower them to navigate our products with ease and delight.
You will…
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Build a deep understanding of customer needs in the healthcare landscape to craft innovative solutions that meet user needs and business goals
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Own and drive design problems from the ideation to the execution with a cross-functional team
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Demonstrate success by provide inspiring design that brings together cohesive user experience, impact, ease of use, and beauty of final product
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Facilitate user research, synthesize user feedback and data, brainstorm with the team to improve the overall user experience, and contribute to overall product strategy
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Communicate the product vision, strategy, and roadmap internally and externally, using data, logic, and deep customer understanding to influence your teammates, stakeholders, executives
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Maintain and elevate design standards in partnership with leadership, ensuring consistent, high-quality execution
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Cultivate a collaborative and innovative design culture through feedback and process iteration
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Build a strong design culture at Thalamus, participate in hiring and mentoring team members
You should have…
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At least 7 years of prior experience in product design, with a strong portfolio showcasing your design work and process
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Proficiency in design tools such as Figma, Adobe XD, Sketch, and prototyping tools
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Strong understanding of user-centered design principles and methodologies
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Strong analytical and problem-solving skills, with a keen eye for detail and a passion for creating exceptional user experiences
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Excellent communication and presentation skills, with the ability to articulate customer needs, design decisions, and rationale to stakeholders
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Experience working in a scrappy startup environment with a strong bias for action
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Experience effectively collaborating with cross-functional EPD teams to deliver products in remote / distributed environments
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Experience managing or mentoring designers
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Experience creating 0 to 1 products that meet the needs of B2C/B2B customers
- Bachelor's degree in Design, Human-Computer Interaction, or a related field
Bonus:
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Health industry expertise
The salary range for this position is $145,000 - $195,000 and a grant of stock options. Final compensation will be determined based on experience, skills, and geographic location.
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Our Mission, Vision, and Strategy ...
Our Mission (what we're trying to accomplish):
To help the right doctors end up in the right hospitals to treat the right patients
Our Vision (why it matters):
- To help doctors achieve their life dream of practicing medicine
- To help hospitals serve their mission and their community
- To help the broader healthcare system improve patient care
Our Strategy (how we're going to do it):
To use technology to fundamentally improve the process of helping match the right doctors to the right hospitals
Our Values ...
Bravery with Purpose: We are leaders. Thalamus was founded to challenge the status quo, no matter how ingrained a process might be. We take chances while calculating risk. Even when opportunities don’t go as expected we study our results and try again.
Imagination Optimized: Imagination requires knowledge; without knowledge there are only ideas. At Thalamus, we imagine and create optimized solutions for our team, partners, and customers. We are flexible in approach, efficient in process, and nimble in scope and scale. We encourage personal and professional learning, collaboration, and growth.
Genuine Collaboration: We are passionate about our work and how we do it. We support our team, partners, and customers with respect, integrity, and sincerity. We rely on each other to achieve our goals accurately and efficiently. We are a better company when we are a better team.
We are opportunistically equitable, so diversity, inclusion, and belonging can flourish.
Our Commitment ...
Thalamus is a mission-driven organization centered on the belief that our company should model what we want of the US healthcare system, that the diversity of providers aligns with patient populations. We believe this is best achieved by building a team with a diversity of backgrounds, cultures, and experiences, including “distance traveled.” Thalamus is an equal opportunity employer. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age, sexual orientation, Civil Air Patrol status, military and veteran status, and any other consideration protected by federal, state, or local law. We encourage those who really want to make an impact and who exemplify our core values to apply for our open positions.
*This position is based in the United States, and you must be legally authorized to work in the United States.