Director of Infrastructure
Thalamus
About Thalamus
Our mission is to help the right doctors practice at the right hospitals to treat the right patients. We leverage a passion for technology, medical education, equity, and data-driven research to optimize physician recruitment, starting with the medical residency recruitment process.
Our philosophy is that the opportunity to practice medicine in an ideal environment should be accessible to all, and ample medical research has shown that this results in patients getting better healthcare outcomes overall. We built a comprehensive interview management platform, backed by evidence-based research, to innovate, streamline, and optimize the residency recruitment process.
Our cloud-based software is used by hospital program administrators and faculty to manage all the moving pieces involved with application review, scheduling, interviewing (including virtually), scoring, and ranking. We work with ERAS (the centralized application clearinghouse) and the NRMP (where the match algorithm does its magic). Applicants use Thalamus to sign up for interviews in real time (like OpenTable) and manage their calendars.
Thalamus was born out of our founders’ first-hand experience navigating this stressful and costly process during a particularly challenging interview season disrupted by Hurricane Sandy. Since then, the company has scheduled over 4M interviews for 350K+ physicians. Over 750 academic medical centers and hospital systems in the US & Canada — representing 7,000+ residency and fellowship programs in over 150 specialties — trust Thalamus to recruit their next generation of physicians.
With Thalamus's strategic collaboration with the Association of American Medical Colleges (AAMC) announced in April 2023, nearly all academic medical centers and all medical residency and fellowship applicants will use Thalamus going forward. We are the premier solution and experts in Graduate Medical Education (GME) recruitment. The company is backed by prominent VCs in Silicon Valley.
This is the critical phase in the life of a physician dedicated to the dream of practicing medicine. Every year, approximately 50,000 medical students apply, and 35,000 match, to become medical residents at hospitals throughout the US. We’re honored to play our role in this process.
Thalamus is hiring a Director of Infrastructure to lead us in establishing and maintaining a robust and scalable technology infrastructure that supports the company's rapid growth and innovation. You will build and grow Thalamus’s Infrastructure Team to support a world-class, product-led technology organization that empowers medical students/residents/fellows and residency/fellowship training programs, as well as hospitals and practicing physicians throughout their careers with cutting-edge tools and transformative resources to optimize career pathway transitions.
You will:
- Oversee the design and implementation of a highly scalable infrastructure architecture with initial efforts requiring hands-on work
- Implement reliable, responsive and performant systems to support all Thalamus applications and services
- Evaluate and optimize current infrastructure, DevOps and development processes, including agile methodologies, SDLC, and others to improve efficiency and collaboration
- Drive the adoption of Infrastructure as Code (IaC) principles and DevOps practices, aiming to accelerate deployment cycles and improve operational efficiency
- Implement, refine or rebuild infrastructure/DevOps tools/tech stack for better project tracking, communication, visibility and execution
- Build scalable processes to gather feedback, assess learning outcomes, and tailor solutions to evolving business needs
- Define and implement measurable KPIs to track the success and impact of product initiatives
- Establish a system for regular reporting and analysis of KPIs
- Recruit and onboard additional team members to grow the Infrastructure Team
- Foster a collaborative and innovative team culture
- Create a short-term and long-term infrastructure roadmap outlining key milestones and initiatives
- Ensure alignment between infrastructure development and business objectives to drive Thalamus success
You should have:
- At least 8 years of software engineering experience with at least 3 years of direct people management experience
- Prior success leading and building all of an infrastructure organization/function for a B2B SaaS company
- Proven track record of developing and executing infrastructure strategies aligned with business objectives, coupled with the ability to inspire and motivate teams to achieve ambitious goals in a fast-paced startup environment
- Extensive hands-on experience/expertise in architecting, implementing, and managing complex and high-volume, transactional infrastructure solutions on Microsoft Azure, including experience migrating to a multi-cloud strategy to support evolving business needs and growth
- Deep understanding of cloud computing principles and architectures, with expertise in cost management and resource optimization techniques
- Demonstrated proficiency in Infrastructure as Code (IaC) tools such as Terraform and Azure Resource Manager templates, coupled with experience implementing CI/CD pipelines and automation workflows using Azure DevOps or similar tools
- Proven leadership over infrastructure, security/compliance, DevOps, and IT talent with a minimum team size of five people
- Prior experience in a VC-backed startup
- Demonstrated success in making infrastructure better and encouraging a high bar for infrastructure quality and performance
- Prior experience with 0 to 1 and 1-10 infrastructure development
- Exceptional communication skills with cross-functional teams
- Excellent business acumen to research and prioritize infrastructure decisions
Bonus:
- Health industry experience
- Pre-COVID cycles of managing distributed teams
- BA in a technical field
- Infrastructure experience in more than Microsoft Azure
Our Mission, Vision, and Strategy ...
Our Mission (what we're trying to accomplish):
To help the right doctors end up in the right hospitals to treat the right patients
Our Vision (why it matters):
- To help doctors achieve their life dream of practicing medicine
- To help hospitals serve their mission and their community
- To help the broader healthcare system improve patient care
Our Strategy (how we're going to do it):
To use technology to fundamentally improve the process of helping match the right doctors to the right hospitals
Our Values ...
Bravery with Purpose: We are leaders. Thalamus was founded to challenge the status quo, no matter how ingrained a process might be. We take chances while calculating risk. Even when opportunities don’t go as expected we study our results and try again.
Imagination Optimized: Imagination requires knowledge; without knowledge there are only ideas. At Thalamus, we imagine and create optimized solutions for our team, partners, and customers. We are flexible in approach, efficient in process, and nimble in scope and scale. We encourage personal and professional learning, collaboration, and growth.
Genuine Collaboration: We are passionate about our work and how we do it. We support our team, partners, and customers with respect, integrity, and sincerity. We rely on each other to achieve our goals accurately and efficiently. We are a better company when we are a better team.
We are opportunistically equitable, so diversity, inclusion, and belonging can flourish.
Our Commitment ...
Thalamus is a mission-driven organization centered on the belief that our company should model what we want of the US healthcare system, that the diversity of providers aligns with patient populations. We believe this is best achieved by building a team with a diversity of backgrounds, cultures, and experiences, including “distance traveled.” Thalamus is an equal opportunity employer. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age, sexual orientation, Civil Air Patrol status, military and veteran status, and any other consideration protected by federal, state, or local law. We encourage those who really want to make an impact and who exemplify our core values to apply for our open positions.
*This position is based in the United States, and you must be legally authorized to work in the United States.