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Senior New Business Account Executive



Sales & Business Development
Posted on Friday, January 19, 2024

See yourself at Twilio

Join the team as Twilio’s next Senior New Business Account Executive.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As an NB AE, you will be responsible for prospecting and gathering the Top main accounts in Retail and finance verticals in the region LATAM SP&Caribe, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our NB AE develops an understanding of prospects’ businesses, organizes and conducts sales presentations at prospective and works in partnership with the internal teams to effectively close deals, it's a person that represents Twilio in a consistent, effective and professional manner to best develop and win new clients.


New Business Account Executive (NB AE) are responsible for developing the next wave of Twilio’s new customers they will work closely with internal teams to build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions.

  • Cover potential leads and target accounts in the LATAM region
  • Deliver Net New Sales from within your defined territory to attain your Targets
  • Develop and execute a comprehensive territory plan
  • Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


We are looking for an NB AE Outbound with a proven track record and also:

  • 7+ years of developing new businesses in LATAM Region for software or platform solutions to companies with large presence in LATAM.
  • Preferred experience in closing Retail and Finance verticals.
  • Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline.
  • Experience with value-based sales processes and capability to build ROI as part of your sales methodology.
  • Strong sales discovery skills, objection handling skills, business acumen, and closing skills.
  • English and Spanish proficiency required.


This role will be remote and based in Colombia.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.