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Account Executive, ISV (New Business)



Sales & Business Development
Singapore · Remote
Posted on Thursday, April 11, 2024

See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive - ISV.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Reporting to the Director, APJ ISV Sales, this position is needed to create and focus on new ISVs & resellers acquisition. As our new New Business ISV Account Executive, you will be responsible for implementing the go to market plan with support from various parts of the organization to prospect, solution sell and acquire new ISV and reseller logos in Asia Pacific, specifically in Philippines, Thailand and Vietnam.


In this role, you’ll:

  • Work closely with Twilio executives, compliance, go to market and product marketing to build and implement ISV strategies to increase Twilio’s market share and brand awareness
  • Be responsible to identify and acquire high-potential partners who would be strong candidates for a long-term strategic relationships with Twilio for a specific set territory
  • Master creating pricing proposals, negotiating terms and managing the contract process.
  • Able to balance challenging priorities and handle multiple projects/deals at the same time.
  • Develop and execute on a comprehensive territory plan.
  • Forecast your opportunities and maintain up to date and accurate data within Salesforce CRM.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • At least 8 years of proven quota success in a sales/ISV sales role.
  • Successful track record of personally selling and closing solutions to software companies, telcos, system integrators or resellers
  • Technically savvy and good understanding of SaaS solutions
  • Demonstrated success by achieving quota on a consistent and predictable basis
  • Strong experience identifying, mapping and prospecting key prospects
  • Ability to drive the sales process from internal leads to qualifying new prospects and handling deals to closure
  • Excellent presentation and negotiation skills
  • Strong interpersonal and communication skills
  • Ability to build strong relationships with decision makers and C-level Executives


  • A Bachelor’s degree or equivalent experience
  • Telco experience is a plus
  • Experience selling SaaS/CPaaS/Telco solution selling to a technical and business audience
  • An understanding of the cloud computing/communications business model


This role will be based remotely in Singapore.

Approximately 30% of travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at