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Senior Director, Global Sales Development



Sales & Business Development
United States · Remote
Posted on Tuesday, May 21, 2024

See yourself at Twilio

Join the team as our next Senior Director of Sales Development on Twilio’s Segment product team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

The Senior Director of Segment Sales Development will partner closely with Marketing and Sales leadership to drive inbound and outbound pipeline generation for a fast-growing global organization, ultimately empowering the Sales team to reach new heights. This individual will be responsible for pipeline targets by leading a global team of SDRs qualifying inbound meeting requests, as well as outbound prospecting into the most promising startups all the way to the C-Suite of the Fortune 500. Reporting to the Vice President of Segment Worldwide Sales, this position offers an outstanding and exciting opportunity to craft the future of how Twilio will generate sales pipeline.


In this role, you’ll:

  • Lead team to deliver high quality pipeline generation and revenue targets
  • Drive tight integration with sales leadership for opportunity handoff and pipeline reviews
  • Define the direction for a modern global outbound sales development organization
  • Communicate the vision in a compelling way to the team and cross-company partners
  • Build the day to day operations of the organization to ensure high impact
  • Hire, lead and coach a strong management team to lead a rapidly growing organization
  • Partner with Marketing, Sales, Operations and Enablement leadership to ensure team is supported and equipped to achieve the vision
  • Sponsor development programs that build a team driving impact and ready for promotion


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • This leader should be experienced in using outbound marketing campaigns, predictive analytics and sales automation tools to innovate our prospecting methodology.
  • 6+ years experience in technology sales leadership
  • 2+ years leading a global outbound sales development team as a manager of managers
  • Exceptional development track record of first and second line managers
  • Proficiency in prospecting tools and platforms (lead generation, email, phone, data enrichment & cleansing, SDR processes, etc.)
  • Expertise in highly effective prospecting strategies and tactics
  • Experience working in a rapidly growing, fast-paced organization selling technology solutions to the enterprise
  • Furthers a culture of innovation and learning
  • Leads cross-functional change with a highly collaborative leadership style
  • Consistent overachievement in previous performance and results


This role will be remote, based in the USA.


We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

  • Based in Colorado: $234,320.00 - $292,900.00.
  • Based in New York, Washington State, or the San Francisco Bay area, California: $260,400.00 - $325,500.00.
  • This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
  • This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at