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Software Engineer, Security Automation



Software Engineering
Ireland · Remote
Posted on Monday, June 24, 2024

See yourself at Twilio

Join the team as Twilio’s next Software Engineer, Security Automation on Twilio’s Information Security Team

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC) and enterprise security, employing Agile methodologies to continuously deliver value to our partners.


In this role, you’ll:

  • Develop and implement automated security solutions to protect Twilio's Cloud and Enterprise infrastructure
  • Collaborate with cross-functional teams to identify security needs and deliver solutions that meet those needs
  • Contribute significantly to defining our security automation roadmap and priorities, balancing both near-term and long-term business impact with technical considerations.
  • Take ownership of maintaining the operational health of existing tools and processes, ensuring they continue to meet key SLOs and KPIs
  • Support on-call operations for tools and technologies owned by the team
  • Create and maintain detailed documentation of security processes, procedures, and systems
  • Stay up-to-date on industry trends and best practices in security automation and integration and apply them to Twilio’s systems


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Minimum of five (5) years total experience as a software engineer developing internal tools and automating workflows
  • Proficiency in development and testing in Python or other scripting languages
  • Solid understanding of software security principles and secure coding practices
  • Strong problem solving skills, communication skills, teamwork, and iteration on feedback
  • Experience with deployment and configuration management frameworks such as Terraform (IaC); with CI/CD systems such as BuildKite; and with containers and container management systems such as Kubernetes


  • Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices
  • Experience building a security automation framework to support rapid delivery of automated solutions
  • Experience/passion for building or using AI/ML models to automate complex processes


This role will be remote, and based in Ireland


We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at