COMPANY OVERVIEW

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.

SUMMARY DESCRIPTION:

The Manager of Vendor Oversight supports sourcing, contract execution, and performance management for key vendor partners Zing has decided to work with, including but not limited to the Medicare Advantage Supplemental vendor network. The Manager of Vendor Oversight is responsible for relationship management with assigned ancillary providers/vendors, as well as the contractual performance and maintenance of the vendor. Manager will provide strategic support in supplemental benefits strategy and development of plan design in partnership with key Product and Growth leaders.

ESSENTIAL FUNCTIONS:

Strategy & Product Development

• Contractual performance and oversight
• Relationship management
• Strategy and development - Support the development of plans and operational solutions to address changes to supplemental benefits on an annual basis

Vendor Contracting

• Responsible for assessing existing and identifying new vendor relationships
• Vendor contracting including drafting, reviewing, negotiating and implementing phases of contracts in partnership with Zing stakeholder teams.
• Responsible for the project management of contract implementations and renegotiation functions, from pre-contracting to activation, according to pre-determined internal guidelines and financial standards, while ensuring a smooth transition of services for members

Vendor Implementation & Management

• Vendor relationship management process including building, nurturing, and maintaining positive working relationships between Zing and its Vendors.
• Manage vendor roadmap and annual implementation ensuring operational readiness to administer benefits
• Ensure contract requirements are adhered to, including language, terms, and reimbursement requirements
• Partner with functional Teams to support benefit and vendor performance and results
• Operational support (remediation and process improvement) for supplemental vendors

QUALIFICATIONS AND REQUIREMENTS:

JOB REQUIREMENTS:

Required Qualifications

• Bachelor's degree from an accredited college or university in an appropriate discipline preferred
• A minimum of 3-5 years experience in Medicare Managed Care, preferably at a Health Plan, in a network/compliance/regulatory/legal/product/operations/marketing or project management role.
• A minimum of 1 year experience managing vendor relationships.
• Demonstrated ability in managing work plans & holding stakeholders accountable.
• Demonstrated ability to manage multiple deliverables simultaneously and meet compliance timelines.
• Experience with managing projects and partnering with cross-functional teams.
• Excellent verbal and written communication skills
• Excellent analytical skills as demonstrated by significant ability to pull data, analyze complex data sets, and present in consumable reports/presentations to management.

Company Benefits Include, but not limited to:

• Medical
• Dental
• Vision
• 401(k)
• 9 Company Holidays
• Paid-Time-Off (PTO) to accommodate sick and vacation